Homebuyers as Influencers: A New Blueprint for Builders
Why Homebuyers Make the Best Influencers
Buyers are already invested in your brand. They chose your homebuilding company, home plan and community. This inherent loyalty is a strong foundation for influencer marketing. Moreover, their experiences are authentic and relatable, making endorsements more credible than traditional advertising and instilling a sense of trust and confidence in your marketing strategy.
Turning Homebuyers into Brand Advocates
Here’s how to harness the power of your customers:
- Build Strong Relationships: A strong relationship is the cornerstone of any successful influencer partnership. Prioritize customer satisfaction from the initial inquiry to move-in day. Address concerns promptly, exceed expectations and foster a sense of community.
- Leverage Social Media: Encourage happy homeowners to share experiences on social media through testimonials, reels, comments and tagged posts. Use relevant hashtags to increase visibility.
- Create Shareable Content: Provide homeowners with high-quality photos and videos of their new home. Offer pre-written social media captions to simplify sharing. Generate branded content, such as a video tour of their home or before-and-after photos of renovations, that homeowners can share.
- Host Homeowner Events: Organize events that bring homeowners together with prospects. These events foster a sense of community and allow homeowners to share enthusiasm with potential buyers. Partner with a local restaurant to introduce them to their new favorite night-out destination and encourage attendees to share their story working with your company.
- Offer Referral Programs: Reward homeowners for referring friends and family! This incentivizes them to share positive experiences and can lead to a steady stream of new leads. Give away gift cards, baskets filled with local treats or gardening kits.
- Listen and Respond: Monitor social media for mentions of your brand. Respond promptly to both positive and negative feedback. Use customer insights to improve products and services. This is the easiest way for past, current and future buyers to engage with your brand.
Empowering Your Homebuyers as Influencers
To effectively transform customers into brand advocates, consider the following strategies:
- Create a Homeowner Ambassador Program: Select a group of enthusiastic homeowners to represent your brand at events, on social media, and in marketing materials. Provide training and resources to help them share their stories effectively.
- Present Influencer-Style Partnerships: Collaborate with homeowners on sponsored content, such as home tours or renovation projects. Compensate them for their time and efforts and provide high-quality visuals and copy.
- Leverage User-Generated Content: Encourage homeowners to share photos and videos of their homes using a branded hashtag. Showcase this content on your website via a buyer gallery and social media channels to initiate a sense of community and authenticity.
- Provide Influencer Toolkit: Create a resource kit for homeowners that includes social media graphics, sample captions, and tips for creating engaging content. This will make it easier for them to share their experiences with their network.
- Measure and Reward Success: Track the impact of your homeowner influencer program by monitoring social media engagement, website traffic, and sales. Reward top performers with exclusive perks or prizes to incentivize continued participation.
By treating buyers as influencers, you’re not just selling homes but building a loyal customer base and a powerful brand. It’s an investment towards long-term success.
Want to learn more? Contact our team at AMS today!